Client

Industry

Requirements

CCM

Cloud

Document viewer

Digital signature

Performance

Describe your case study and benefit from efficient work processes through digitalization and automation.

CIB digitalization service for the BMW Group

BMW and Mini dealers in Europe needed to completely digitalize the contract processing in the Vehicle Booking Service (VBS).

Requirements: automation, integrated digital signature, long-term archiving

Besides the centralization of templates for all dealers and the partial automation of processes, the project required the implementation of a digital signature process and the long-term secure storage of signed contracts in PDF/A format.

Our CIB modular solution

The combination of our template manager CIB coSys and the output management process with the CIB components CIB doXiview NT, CIB doXisafe, CIB doXisign together with a customer-specific integration layer (EAI) resulted in a well-rounded overall solution.

When booking a vehicle, a BMW Group template by CIB Template Service is used to generate a PDF/A for the long-term archiving. The template contains two sections to be signed, by the dealer and the custome,r directly on the document via EAI. This technical process is integrated from the BMW Group app on a dealer's device (e.g. iPad).

CIB doXisign ensures that the digital signature service, integrated through the BMW Group's EAI layer, is compliant with the law.

The secure storage of the signed VBS contract is managed by CIB doXisafe. To control the output process BMW Group uses the EAI provided by our development team. This middleware takes care of all necessary requests to CIB backend solutions from the BMW application.

The BMW Group's IT service generates an e-mail message with which the contract stored in CIB doXisafe is sent to the customer's registered e-mail address.