Don't miss the deadline: Secure your accessible documents for banks and financial service providers now with the CIB template service!

With the coming into force in Germany of the Accessibility Improvement Act (BFSG) on June 28, 2025, banks and financial service providers are faced with the challenge of making their digital documents accessible. In particular, PDF documents sent to customers online or by email must comply with the new legal requirements.

On June 28, 2025, the Accessibility Improvement Act (BFSG), which implements EU Directive 2019/882 on accessibility requirements for products and services, will come into force. The law obliges companies in the financial sector to make their digital offerings, including documents, accessible. This applies in particular to consumer banking services such as online banking, account opening, contracts and advice.

The international PDF/UA standard, which ensures that PDF documents are accessible to people with disabilities, is relevant to accessible document design.

Organizations should ensure that their digital services and documents meet accessibility requirements by June 28, 2025, to both comply with the law and enable inclusive participation for all customers.

Our accessibility services

In order to support you in the implementation of legal requirements, we offer you a comprehensive solution for the analysis and adaptation of your templates with our template management system CIB coSys.

 

  • Automated template analysis: Identify technical barriers in existing document templates
  • Direct release and secure data transfer: Smooth integration into existing systems with approval without time-consuming testing.
  • Conversion to PDF/UA: Ensure compliance with accessible PDF requirements.

Expert advice for a smooth transition

Our experienced CIB consultants will guide you through the entire process and support you in all areas of text programming. We can help you migrate your templates, develop dynamic documents, and offer customized consulting packages. Our portfolio includes:

  • Optimize and customize existing document templates
  • Ensure the legibility and accessibility of your documents
  • Conversion of legacy templates to modern and compliant standards
  • Train your staff to create accessible templates
  • Direct support for the implementation of your document projects
  • Customised solutions for your specific needs

Why CIB?

Our experience in developing and optimising text documents makes us the ideal partner. We have been working closely with the financial services industry for many years and have successfully helped many banks to implement accessible documents.

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Meet the requirements of the Accessibility Improvement Act today and optimise your digital documents for all your customers. Contact us today for a no-obligation consultation!

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CIB Group

Experts in digitalization