Industry
- Administration
- Insurance companies
- Financial institutions
Automation
- CIB flow
CIB AI Modules
- CIB recogNice
- CIB sherlock
- CIB flow
Key data
- 9,000 incoming documents
- 13,8 person-days saved
- 36 person-days annually saved
Describe your case study and benefit from efficient work processes through digitalization and automation.
When your inbox almost sorts itself
In every company, documents land in the inbox every day that need to be viewed, classified and forwarded. This takes a lot of time. What's more, the processors make mistakes. With the help of artificial intelligence, these processes can be shortened, improved and therefore made more cost-effective. The tools from CIB help with this.
Automation in the incoming mail process
Our use case describes the use of AI for the automated processing of documents (CIB recogNice and CIB sherlock) that arrive by post or email. Examples include invoices, letters, inquiries, contracts, BWA, annual financial statements, and quotations.
If the documents are in paper form, they are scanned and automatic text recognition (CIB deepER) is carried out to make the documents searchable.
Process visualization with the CIB solution kit
Man or machine?
CIB AI models are trained and used by the customer to sort the documents and recognize relevant entities.
Decisions on whether a process can be completed in dark processing (i.e. without human intervention) can be made by the AI. If necessary, a human is called in to check the recognized data.
One application for all sizes
The use case described here is a small incoming mail process with around 9,000 incoming documents per year: The AI training is automatic in the process and thus also enables smaller companies or departments to use AI!
The result: time savings, more efficient work
Automated processing resulted in significant time savings for our company of 36 days saved in one year and a lower error rate compared to manual processing.
Do you also want to streamline your inbox process with the help of artificial intelligence?
Then get in touch and we will analyze your savings potential together!
